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Restaurant Supply Resource - Directory for Business Books Book Club Management
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Hospitality Web Design
Creates web sites for the hotel, hospitality and restaurant industries that are easy to navigate and update. Sites are custom designed, search engine optimized and affordable.
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Doing It Right the First Time : A Short Guide to Learning From Your Most Memorable Errors, Mistakes, and Blunders 

The ultimate guide to identifying and reducing mishapsboth at work and in life
Your mistakes need not be a fact of life. We can all learn to make fewer of them. In Do It Right the First Time, world renowned personal improvement guru Gerard Nierenberg shows us just how we can reduce the number of errors we makeboth in and out of life and the workplace.
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Never Confuse a Memo With Reality : And Other Business Lessons Too Simple Not to 

Richard A. Moran has distilled the businessplace into a collection of 355 aphorisms that run the range from the often-overlooked ( Don't get drunk at the company holiday party ) to the potentially career-saving ( When you get the entrepreneurial urge, go visit someone who's started a business--it may cure you ). This collection of wisdom nuggets is packed with chuckles and perfect for Dilbert-lovers.
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The 80/20 Principle : The Secret of Achieving More With Less 

Richard Koch takes a fresh look at the 80/20 principle and finds that the basic imbalance observed by Pareto 100 years ago can be found in almost every aspect of modern life. Whether you're investing in stocks, analyzing company sales, or looking at the performance of a Web site, you'll find that it's usually 20 percent that produces 80 percent of the total result. This means 80 percent of what you do may not count for much. Koch helps you to identify that 20 percent and shows you how you can get more out of your business, and life, for less.
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22 Management Secrets to Achieve More with Less

With worker productivity at a dangerously low level, many managers don't realize that changing management's behavior is the key to mining the gold in the organization. True leaders can clear away the obstacles to worker productivity and turbocharge staff performance, says bestselling author and top trainer Jack Zenger.
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Big Winners and Big Losers: The 4 Secrets of Long-Term Business Success and Failure 

Alfred A. Marcus, a professor at the University of Minnesota, Carlson School of Management, reviewed detailed performance metrics for the 1,000 largest U.S. corporations, identifiying the 3.2% that have consistently outperformed their industries for a full decade. In his book, Big Winners and Big Losers: The 4 Secrets of Long-term Business Success and Failure (Wharton School Publishing), Marcus explains the strategies these companies followed, how they found opportunities in markets that others didn't see, and how they managed the tension between agility and discipline.
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CEO Logic : How to Think and Act Like a Chief Executive 

C. Ray Johnson analyzes the thought processes used by successful CEOs and breaks them down into a simple, step-by-step formula anyone can practice. Focusing on the fundamentals, this book is an excellent overview for any manager eyeing advancement, and can help average managers become extraordinary managers. Use it to help you identify the simple decisions that underlie the complex particulars of any given business situation.
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Chocolates for the Pillows Nightmares for the Guests by Kenneth Lane Prestia

How safe are millions of travelers who visit hotels and motels each year? While most people feel secure within the innkeeping environment, CHOCOLATES FOR THE PILLOWS, NIGHTMARES FOR THE GUESTS reveals, for the first time, that many hotels and motels have failed to provide adequate security and that guests are quite often the victims of violent crime and even brutal attack.
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Chocolates on the Pillow Aren't Enough

This is not a book about hotel guest service. It's a book about building brands, strengthening relationships, customizing the client experience, leveraging technology, and achieving both security and transparency for clients in today's world. Tisch offers examples and lessons from every conceivable industry sector. It's extremely well crafted. Chocolates on the Pillow Arne't Enough is one of those rare books you should not only read for yourself; you should share it with every person in your organization (Client Service Insights)
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Conferences and Conventions, Second Edition: A global industry (Events Management)

Providing a comprehensive, in-depth analysis of the international conference industry, Conferences and Conventions: a global industry second edition examines the industry's origins, structure, economics, career opportunities, and future development.
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Contemporary Tourism: An International Approach

The study of tourism and indeed the tourism industry is changing constantly. Contemporary Tourism: an international approach presents a new and refreshing approach to the study of tourism, considering issues such as the changing world order, destination marketing, tourism ethics and pro-poor tourism. In particular, it highlights the ongoing threats from terrorism and health scares faced by the tourism industry today, and discusses the related security and risk management strategies, illustrating the potential implications for the patterns and flow of tourism in the future.
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