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INSIDE VIEW
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Get Organized! - By Richard A. Zurburg

If you've ever been given the advice to 'handle every piece of paper only once,' you know how difficult it is to follow. In the real world, some of those papers are more complicated than others. ...more
Revenue Management for Dummies...(Like Me) - Smaller Hotels Should Reap the Benefits Too - By Neil Salerno

Now don't get me wrong, I really don't think any of my readers are dummies, but some of the revenue management articles I've read lately have made me feel like a dummy. I'm sure there are many hoteliers that are interested in this topic; I just feel that some 'experts' make revenue management more mysterious and complicated than it needs to be for many hotels. ...more
Consumers Turn the Tables on Revenue Managers (with Metasearch 2.0) - By John Bray

The first wave of metasearch was lauded by many suppliers at the same time it was dismissed vehemently by online intermediaries. However, as metasearch players have gained broader consumer acceptance, and perhaps more importantly brokered the deals to provide unfettered access to fares and rates, the true power of these next generation travel technology players has come into focus. ...more
Five Tips to Improve the Cohesiveness in Your Management Team - By Dr. Rick Johnson

A cohesive management team is the most important ingredient to your company's success. The management team needs to function as a team to maximize their accomplishments. To quote an over used phrase, teamwork is really key to an effective management team. ...more
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FEATURED SITE
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Greenhotelier

greenhotelier is a magazine for people who care about a more environmentally and socially responsible hotel industry and its contribution to sustainable travel and tourism. From small, independent establishments to major international companies, greenhotelier aims to inspire, educate and challenge everyone connected with the hospitality industry to acheive more sustainable operation.
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FEATURED SUPPLIER
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GuideToTelephony

Make sure your phone system never keeps your guests out in the cold. Get the whitepaper and learn how a hosted call center increases reservations.
...more
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FEATURED MAGAZINE
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Target Marketing Covers all direct response media, including direct mail, telemarketing, space advertising, the Web and direct response TV.
more info
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MARKET RESEARCH
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Myths versus Facts about High Definition Video Communications Free Report

As you consider high definition video communications for your particular needs, be sure you fully understand what you should know before you buy. The following myths versus facts comparison can serve as a valuable guide in your decision making process. Download “Myths versus Facts About High Definition Video Communications” report and be prepared!
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HEADLINES
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Most viewed headlines this past week at Hotel News Resource. Click on the title to read.
You Slept Where? - Ten of the World's Most Unuasual Hotels
Companies That Use Combative Advertising May End Up with a Black Eye
Despite Rising Hotel Rates, Many Holiday Travelers Would Prefer to Trade in Family Sofas and Guest Rooms for the Comfort of a Hotel
Cornell Roundtable Discovers: When It Comes To Human Resources, One Size Does Not Fit All
Soaring average room rates drive hotel performance in China
Istithmar acquires W Hotel Union Square in New York for US$285 million
Development Growth in China is Unprecedented
Can you trust your concierge?
World's 10 Hippest Hotels
Weekly U.S. lodging performance for the week of October 01, 2006 - October 07, 2006
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UPCOMING INDUSTRY EVENTS
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CTO 2006-10-20
Caribbean Tourism Conference
Xotels 2006-10-20
Fundamentals of Revenue Management & Distribution
Great Hotels Organisation 2006-10-24
Meeting & Incentive Forums
2006-10-25
Hotelforum 2006
Xotels 2006-10-25
Fundamentals of Revenue Management & Distribution
IH&RA 2006-10-26
IH&RA 43rd Annual Congress
Globus 2006-10-26
2nd Annual National Religious Travel Symposium
2006-10-26
Wired Travel Asia
Xotels 2006-10-27
Xotels Fundamentals of Revenue Management & Distribution Seminar
WITI 2006-10-29
WITI's Women and Technology Summit
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FEATURED BOOK
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Succes

The Soul of Service has exceptional substance.
Reviewer: Editor, Stern's Management Review online & Stern's SourceFinder, ([email protected]) from Culver City, CA
Based on research by the author, this work examines the central driver of success, values driven leadership, which gives root to the other eight drivers: strategic focus; executional excellence; control of destiny; trust-based relationships; investment in employee success; acting small; brand cultivation; and generosity. Chapters are devoted to each of these drivers. A final chapter summarizes and connects all of these ideas. The book's key points are illustrated by a bountiful array of stories from the 14 award-winning companies that were the basis of the research. This engaging book is filled with vital lessons for achieving GREAT service. Recommended. Reviewed by Gerry Stern, founder HRconsultant.com, author of Stern's Sourcefinder The Master Directory to HR and Business Management Information & Resources, the CyberSpace SourceFinder, and the Compensation and Benefits SourceFinder.
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