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INSIDE VIEW
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Empowerment or Pseudo-Empowerment - Your Associates Know the Difference - By Lizz Chambers, CHA, CHE
I know what you are thinking: Empowerment has been done to death. It is so 'last century' (it became the corporate buzzword in late 1980's). The problem is that there has been much dialogue and much written about empowerment, but how many times have you actually worked in an 'Empowered Workplace' supported 100% by management? ...more
Travel 2.0 Confronts the Establishment - By Philip C. Wolf
My daughter is in college. My son is a year away. When I entered this industry (travel, tourism and hospitality), my children were in diapers. The online travel marketplace was in diapers, too. Everyone was trying to create something more than a zero billion-dollar industry ...more
Food & Beverage - Market Segmentation - Best Practices - By Joe Dunbar
Over time, I have observed many segments of the food and beverage service industry. My observations have included hotels, restaurants, clubs, schools, jails, health care facilities, remote sites, markets, event caterers, and race tracks. Without fail, each operation exhibits a specialty when cost of goods sold and inventory control are the focus. ...more
More Web Site Hints, Tips, and Tricks - Unwrapped - By Neil Salerno
When it comes to boosting web site sales, search engine optimization (SEO) has become the first and last choice by many web marketing companies. ...more
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FEATURED SITE
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Business Travel News Online
BTN's online publication for corporate executives and travel agents responsible for individual and group business travel purchasing and management.
...more
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FEATURED SUPPLIER
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Patapoof - Inflatable Furniture
Inflatable bars, inflatable buffets and inflatable tables for catering and parties.
...more
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FEATURED MAGAZINE
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 Customer Inter@ction Solutions Customer Inter@ction Solutions is the original and most authoritative source on inbound, outbound, and customer service management.
more info
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MARKET RESEARCH
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Hotels and Accommodations - US
This report covers hotels, defined as collective accommodation establishments providing lodging and usually meals, entertainment and various personal services for the public. The $131 billion hotels industry in the U.S. has rebounded after faltering in 2001 and 2002. Rises in occupancy have allowed hoteliers to raise rates in 2004 and 2005, resulting in approximately 8% growth in revenues per year since 2003.
...more
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HEADLINES
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Most viewed headlines this past week at Hotel News Resource. Click on the title to read.
Business Travelers Chained to Favorite Hotels
ETC identifies new 'Tourism Trends for Europe'
U.S. businesses seek to trim soaring travel costs
Instant Software Releases V12.Net Reservations Management System
India - Record Breaking RevPAR Rises
United Arab Emirates - The World's Largest Hotel Development Pipeline
Internationally Acclaimed Chef Alain Ducasse to Open New Restaurant at St. Regis Hotel, New York
Weekly U.S. lodging performance for the week of Sep 17, 2006 - Sep 23, 2006
Canadian Occupancy, ADR, RevPAR - Week Ending September 23 - 2006
Jolly Good! - The State of European Online Commerce
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UPCOMING INDUSTRY EVENTS
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ICreativeMinds
2006-10-07
IndiaTravelMart (ITM)
USAID CAPS Program
2006-10-07
Trans-Caucasus Tourism B2B Forum
International Hotel Conference
2006-10-11
International Hotel Conference
Merchandise Mart Properties, Inc.
2006-10-11
NeoCon East
Great Hotels Organisation
2006-10-11
Meeting & Incentive Forums
National Restaurant Association
2006-10-11
Food Safety Supply Chain Conference
HTNG
2006-10-11
Hotel Technology Next Generation (HTNG) European Conference
Michigan Restaurant Association
2006-10-17
Michigan Restaurant Show
Penton Media Europe
2006-10-17
International Leisure Industry Week
Xotels
2006-10-17
Xotels Fundamentals of Revenue Management & Distribution Seminar
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FEATURED BOOK
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Professional Management of Housekeeping Operations by Robert J. Martin, Thomas J
Provides students and practitioners with the latest data on how to open, operate and manage housekeeping in a hotel or motel. Presents material in the order of responsibilities encountered by someone assigned to open a new facility and uses an authentic facility model throughout. New to this edition is a chapter on environmental services which covers hospitals and health care institutions, elementary microbiology, infectious waste control and disposal; additional information on material management with attention to OSHA requirements for handling cleaning supplies and chemicals; an expanded chapter on loss prevention, security surveys and liability due to negligence; and detailed coverage on budgeting a rooms department for a commercial hotel.
...more
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