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INSIDE VIEW
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Sweet Emotion - Brands Look to Send the Consumer on an Emotional Roller Coaster - By Rob Rush
When Steven Tyler and Joe Perry of Aerosmith penned the lyrics to 'Sweet Emotion' back in 1975, they probably thought they were composing a paean to forbidden backstage...relationships. Thirty years later, however, the middle-aged (but still rockin') duo would probably be shocked to learn that their song has gained a newfound relevance in the world of...branding? ...more
These Days, Personal Recommendations, Suggestions, and Endorsements Are The Keys To Reservations Sales Success - By Doug Kennedy
As a hotel sales training consultant, I have had the opportunity to sit alongside numerous reservations agents as they have fielded live inquires at hotels and call centers representing all segments of the lodging industry. ...more
A Proactive Strategy to Reduce Hotel Property Taxes - By Bernice Dowell
Traditionally, managing hotel real estate taxes has been thought of and handled reactively. Owners wait to receive the jurisdiction's notice of value and then file an appeal, if necessary. ...more
F&B - Ideal Cost of Sales - Decomposed - By Joe Dunbar
In the last 15 years, I have worked on over 200 projects to determine ideal usage and ideal menu item prices. In candor, most firms lack the proper operations information to explore the ideal cost issue. ...more
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FEATURED SITE
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Business Process Trends
The Business Process Trends site seeks to provide a ‘comprehensive, easy-to-understand perspective’ on all aspects of business process change, particularly best practice and trends. Classifies information into six core business process activities (termed ‘communities’), with the redesign and improvement section offering useful information on areas such as six sigma, change management and SCOR. Each community features case studies of successful implementation of quality and change initiatives, regular columns, features by site analysts, newsletters and technical and white papers. Also offers a useful glossary of words, phases and acronyms frequently used in the business process change community plus comes with the ubiquitous free e-newsletter, calendar of events and news updates.
...more
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FEATURED SUPPLIER
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ACBMS - American Commercial Building Maintenance Services
ACBMS is a forward-looking, dynamic and diverse professional company engaged in janitorial, housekeeping, custodial and building maintenance services for commercial and upscale residential properties in USA & abroad.
...more
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FEATURED MAGAZINE
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 The Deal Is the indispensable magazine for all dealmakers covering M&A, bankruptcy, private equity, venture capital, law & tax, corporate restructuring, and much more.
more info
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MARKET RESEARCH
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Casino Hotels in the US
This report from IBISWorld provides a detailed analysis of the Casino Hotels industry in the US, including key growth trends, the competitive environment and the key issues facing the industry.
...more
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HEADLINES
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Most viewed headlines this past week at Hotel News Resource. Click on the title to read.
Comprehensive Syndicated Travel And Tourism Study Of Gays And Lesbians Will Examine Leisure Travel Preferences, Attitudes, And Activities
Food & Beverage - Entree Pricing-Dollars vs. Percentages - By Joe Dunbar
Recent Statistics Demonstrate Puerto Rico Continues to be a Leader in Caribbean Tourism
Worldwide Electronic Hotel Revenue Up 13.7 Percent in Q2 2006
Hilton Hotels Corporation Announces Plans to Develop Manhattan's First Purpose-Built Timeshare Property
Starwood Launches New Extended-Stay Brand - ELEMENT Hotels
When irate guests pounce: Should hotels have a blacklist?
Weekly U.S. lodging performance for the week of Sep 10, 2006 - Sep 16, 2006
InformationWeek 500 Ranks Marriott Seventh Most Innovative User of Technology in the U.S.
Hilton Hotels sells five Canadian hotel properties for $243 million
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UPCOMING INDUSTRY EVENTS
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HSMAI
2006-09-29
ASIAConnect 2006
Globus
2006-09-29
2nd Annual National Religious Travel Symposium
EyeforTravel
2006-10-04
EyeforTravel Travel Distribution Summit
EyeforTravel
2006-10-04
Revenue Management and Pricing in Travel 2006
Pelican Events
2006-10-04
HOTEC Europe
Xotels
2006-10-04
Xotels Fundamentals of Revenue Management & Distribution Seminar
2006-10-05
design hotels' Future Forum
Xotels
2006-10-06
Xotels Fundamentals of Revenue Management & Distribution Seminar
ICreativeMinds
2006-10-07
IndiaTravelMart (ITM)
USAID CAPS Program
2006-10-07
Trans-Caucasus Tourism B2B Forum
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FEATURED BOOK
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Catering Like a Pro : From Planning to Profit by Francine Halvorsen
Designed for first-time caterers as well as seasoned pros, this book contains worksheets, menus, and recipes that help streamline the paperwork, organize each event, and ensure profitability along the way. A comprehensive resource section lists who to call for a wide variety of supplies, services, and crucial information. 10 photos.
...more
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