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INSIDE VIEW
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Get Them At Hello: Establishing Personal Relationships With Our Hotel Guests - By Mark Hamister
Do you remember the final scene in the film Jerry Maguire, where Jerry (Tom Cruise) desperately implores his wife Dorothy (Renee Zellweger) to give their relationship another chance? He goes on and on for about five minutes, until she finally tells him to shut up, because he had her 'at hello.' ...more
Loyalty Is Not Annual - By Jack Aaronson
How long does it take to prove loyalty to a company, and how often must it be reproven? For most companies, the answers are a year and annually. Loyalty, however, is not an annual idea. ...more
Is 'The Peter Principle' Alive and Well In Our Industry? - By Lizz Chambers, CHA, CHE
Lisa sat in front of me wringing her hands and looking very uncomfortable. This once confident, driven, and passionate operations person was disappearing before my eyes. It was only two months ago that we had promoted her to Director of Sales for a select service hotel. ...more
Correction & Praise - The Foundation for Learning - A Sales Training Primer - By Neil Salerno
Many people, including some sales trainers, believe that learning takes place in the training classroom. Don't believe it. ...more
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FEATURED SUPPLIER
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DATA PLUS, INC.
Catering to the Hospitality Industry since 1986, Data Plus has learned what our clients want and need, and has incorporated their requirements into a software package that is both comprehensive, user-friendly and affordable.
...more
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FEATURED MAGAZINE
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 Employee Benefit News Provides the most comprehensive, useful coverage available today on the ever-changing business of employee benefits...
more info
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MARKET RESEARCH
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Plunkett's Airline, Hotel & Travel Industry Almanac 2007
The exciting new reference book (which includes a fully-featured database on CD-ROM) will give you access to the complete scope of the travel industry, including: Analysis of major trends; Market research; Statistics and historical tables; Airlines; Hotel operators; Entertainment destinations such as resorts and theme parks; Tour operators; The largest travel agencies; E-commerce firms; Cruise lines; Casino hotels; Car rental; and much, much more. You’ll find a complete overview, industry analysis and market research report in one superb, value-priced package. It contains thousands of contacts for business and industry leaders, industry associations, Internet sites and other resources. This book also includes statistical tables, a travel industry glossary, industry contacts and thorough indexes.
...more
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HEADLINES
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Most viewed headlines this past week at Hotel News Resource. Click on the title to read.
Internet Transforms All Marketing Says Study
Food & Beverage - Ideal Usage Tricks and Techniques - By Joe Dunbar
Business Travelers Want to See Prices, View Accommodations and Redeem Miles When Booking Travel Online
Hot Market In India: An Online Corporate Travel Industry Emerges - By Ram Badrinathan
Hospitality Wages Trending at a 3.3% Increase over 2005
Deals Signed for 15 Wyndham Hotels in Major Markets, Including New York
Lifestyle Hotels Continue To Raise The Bar For The Industry
AAA Says Gas Prices Keep Falling
Restaurants Top Email Open and Click-Through in First Half 2006
America's Image Abroad in Crisis: CEOs Issue National Challenge
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UPCOMING INDUSTRY EVENTS
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PhoCusWright
2006-09-25
The PhoCusWright Travel Conference
Globus
2006-09-25
2nd Annual National Religious Travel Symposium
HSMAI
2006-09-28
Internet Marketing Special Interest Group (SIG) Strategy Conference
HSMAI
2006-09-29
ASIAConnect 2006
Globus
2006-09-29
2nd Annual National Religious Travel Symposium
EyeforTravel
2006-10-04
EyeforTravel Travel Distribution Summit
EyeforTravel
2006-10-04
Revenue Management and Pricing in Travel 2006
Pelican Events
2006-10-04
HOTEC Europe
Xotels
2006-10-04
Xotels Fundamentals of Revenue Management & Distribution Seminar
2006-10-05
design hotels' Future Forum
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FEATURED BOOK
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Fifty Ways to Transform Yourself from an 'Employee' into a Brand That Shouts Dis
Reviewer: A reader from Los Angeles, California
...if you're serious about personal and professional growth. In his typically no-holds-barred style, Tom Peters scores with 50 (plus) strategies for breaking the shackles of faceless employee-dom and turning you into a rock 'em, sock 'em mini-firm --complete with personal brand and a passion for constant renewal.
...if you feel discouraged in today's business culture. With down-to-earth, I can do that tactical suggestions, Peters relentlessy lifts your hopes and revives the dreams long suppressed by corporate. Like his live lectures, you'll feel like you just attended a revival meeting.
...if you're looking for more than your job offers. The 50 strategies get your juices flowing, help you diagnose your current position, and plan for the future. The chapters may be bite-sized, but they provide more than enough food for thought and reflection. Read it with savor.
...because it can change your life! This book played a key role helping me decide to quit my job and reach for what I really want to do. Read at your own risk!
...more
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