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Development
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U.S. Hotel Buyers Outnumber Sellers 5:2 Jones Lang LaSalle Hotels' latest Hotel Investor Sentiment Survey (HISS), reports that the strong appetite for hotel ownership persists, as aspiring buyers outnumber potential sellers approximately 5:2. ...more
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Employment
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Insurance and the CFO: What the Chief Financial Officer Must Know about Part Time and Hourly Insurance - By Susan Nicolai It is said that employees are the most important asset of any organization. Regardless of the latest whiz bang technology or gadgets, it is the people that make a successful organization run. Labor is typically the largest or second largest cost in doing business, and as business becomes increasingly competitive, the need to lessen turnover and recruit crucial employees - particularly in the part-time and hourly wage arena - is yet another thing that can keep a CFO up at night. ...more
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Environmental
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AH&LEF, Smith Travel Survey Offers Insight into Green Product Trends - By Glenn Hasek The latest American Hotel & Lodging Educational Foundation (AH&LEF) and Smith Travel Research 2006 Lodging Survey provides valuable insight into industry availability of liquid soap dispensers, recycling programs, air purifiers, energy management sensors, linen/towel reuse programs and nonsmoking rooms. ...more
San Francisco Marriott's Food Composting Program Approaches 1 Million Pounds Annually - By Glenn Hasek Turning food waste...into wine? In a roundabout way, that is what is happening to the composted food scraps and other items generated at the 1,498-room San Francisco Marriott hotel. ...more
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Food and Beverage
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Food & Beverage - Restaurant Autopsy #1 - By Joe Dunbar While driving to my new client's location, I was in dense, bumper-to-bumper traffic trying to pickup a local street address. I was on the side of the highway with the even numbered streets and my destination was an odd number. Since the highway was characterized by numerous left-hand turn lanes, I decided to move to the left most lane. ...more
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Internet
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Restaurants Top Email Open and Click-Through in First Half 2006 Travel and Hospitality Click-Through Rate Lags at 23.4% ...more
Internet Transforms All Marketing Says Study Marketers are employing a more data-driven approach to reach a growing number of consumers who have integrated the Internet into their daily lives, according to an Economist Intelligence Unit research project sponsored by Google. ...more
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Management
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Apples And Oranges - The Fruit Basket Of The Guest Experience - By John R. Hendrie 'Oh, honey, look. A complimentary Fruit Basket. How lovely!' Impressions, nicely packaged and presented, become memorable. Naturally, we hope the same for the Guest Experience we have tried valiantly to craft. ...more
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Market Reports
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French Hotel Industry Performance Report July 2006 In Paris as well as in the other regions, the upscale hotel markets have noted the strongest growth rates during the month of July. ...more
Sports, culture and conferences boost European hotel performance European hotels saw a healthy 9% increase in revenue per available room (revPAR) in the first eight months of the year, according to preliminary results from the HotelBenchmark(TM) Survey by Deloitte. ...more
Weekly U.S. lodging performance for the week of Sep 03, 2006 - Sep 09, 2006 Weekly summary of Occupancy, ADR and REVPar for the United States. ...more
July 2006 Year To Date Canadian Lodging Outlook Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes occupancy and average room rates from major cities in Canada. ...more
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Other Articles
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Does Size Matter? - By Harry Nobles If you mean hotel room size, the very simple answer is YES. Room size, like all other factors in hotel ratings criteria has changed dramatically in the past few years, and indeed continues to change. ...more
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Technology
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Ensuring Credit Card Security via PCI Compliance: What Hotels Need to Know - By Andrew Sanders In modern times, it seems that most people are concerned about credit card security - an issue that has come to the forefront in today's world of paperless financial transactions. The credit card industry has responded to these concerns by requiring businesses to achieve PCI compliance - in other words, compliance with a new, universal security standard. ...more
Survey Suggests Majority of Consumers Are Not Concerned about Privacy at Public Wi-Fi Hotspots Only 26% Expressed Concerns about Security, Research Also Indicates That 51% of U.S. Adults Have Connected to the Internet Wirelessly of Which 63% Have Done So in a Public Hot Spot ...more
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Travel Trends
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Timeshare Improves the Vacation Experience for Owners, According to National Study Released by AIF Vacation Owners Are Committed Travelers Who Report High Satisfaction Rates and Interest in Purchasing Again ...more
Pet Travel Statistics Reported for Second Quarter of 2006 BringYourPet.com (www.bringyourpet.com), a leading pet friendly hotel and lodging directory continuously polls thousands of its Web site visitors, newsletter subscribers, and random households regarding their travel and purchase habits ...more
AAA Says Gas Prices Keep Falling Down 42 Cents Since Reaching Highest Price This Year ...more
Business Travelers Want to See Prices, View Accommodations and Redeem Miles When Booking Travel Online Business travelers willing to share personal information to get better service, perks ...more
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