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INSIDE VIEW
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The Central Nervous System and the Heart - Passionate Partnership or an Apathetic Affiliation? - By Lizz Chambers, CHA, CHE
We all understand that you cannot force associates to be passionate about their work -passions cannot be controlled by external forces. Teamwork if forced will never be effective. Instead, we must depend on our Leaders to create environments that inspire passion and promote teamwork. ...more
Is Your Hotel A Mess? By Kirby Payne and Bill Gillette
In virtually all the hotels we've served - the good and the bad - these commonalities are almost culture issues. If we find two or three of the good (or bad) aspects, we usually will find more - again, good or bad. Here are ideas where to look. ...more
Tired of Hotel Sales Training That Excites...But Doesn't Change Anything? - By Neil Salerno
Hotel sales training has been an important, yet somewhat controversial topic for many years. Everyone agrees that the potential benefits that can be derived from training make it a great investment. But, in too many cases, the results have fallen short of its expectations; we find that, sometimes, there is a huge gap between what people learn during the training and what they actually practice after training. ...more
Pooling Tips - Team Building - By Joe Dunbar
Many of my clients have a policy of pooling tips. Does this policy reward mediocre performance equally with superior performance? Maybe. ...more
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FEATURED SITE
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IntelligentPerformance
One of several web sites published by the 'Intelligent Enterprise' community, provides information resources for business and information technology leaders that emphasize using corporate information as a strategic platform for business advantage. Management and technology issues pertaining to business intelligence, data warehousing, customer relationship management, data and application integration and knowledge management, all have their niche along the information supply chain that stores, manipulates, analyses, and delivers information to the right decision makers at the right time. Resources cover regular columns and features, the latest business performance management (BPM) industry news, white papers and other free downloads plus detailed analysis of trends in specialist BPM fields.
...more
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FEATURED SUPPLIER
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Coakley & Williams Hotel Management
A consistently high-performance hotel management company helping hotel owners succeed through in-depth management systems, extensive training & support, comprehensive marketing direction, thorough accounting controls and invaluable human resources programs.
...more
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FEATURED MAGAZINE
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 Corporate Meetings & Incentives Corporate Meetings & Incentives explores trends in management and motivation as they relate to companies successfully communicating with employees through meetings, and driving performance through incentive programs. CMI helps you make the decisions that will benefit your company.
more info
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MARKET RESEARCH
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Global Distribution Systems - International
The four Global Distribution Systems (GDS) - Amadeus, Galileo, Sabre and Worldspan - have been referred to as the backbone of the modern travel distribution system (Bear Stearns, 2000 - Internet Travel: Point, Click, Trip: An Introduction to the Online Travel Industry, London: 1-99). They have processed more than 1 billion air bookings each, and another 250 million for hotels, cruises and other non-air content, generating over US$6 billion in revenues. Sabre and Amadeus own the largest civilian data-processing centres in the US and Europe respectively. The volume of global transactions through the GDS has risen 4% year-on-year to 343 million. Worldwide, the GDS reaches some 230,000 points of sale.
...more
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HEADLINES
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Most viewed headlines this past week at Hotel News Resource. Click on the title to read.
Eighty Percent of Small Travel and Tourism Businesses See Strong Levels of Travelers in Summer 2006
Taj Hotels Looks To Buy Boston's Ritz-Carlton Hotel
Sustained Demand For Asian Travel Market In First Half 2006
Thirty-Eight Percent of Americans Plan to Travel for Labor Day Weekend
Weekly U.S. lodging performance for the week of Aug 06, 2006 - Aug 12, 2006
Customer Satisfaction - Drury Inns, Jet Blue Airlines and Enterprise Rent-A-Car Take Top Industry Categories
Western Hemisphere Travel Initiative (WHTI) Proposed Rule Outlines New Document Requirements for Air and Sea Travel
Canadian Occupancy, ADR, RevPAR - Week Ending August 6 - 2006
National Restaurant Association Urges Reconsideration of Regulations on 'No-Match' Letters
1,000 Room Hong Kong SkyCity Marriott Hotel to Open in 2008
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UPCOMING INDUSTRY EVENTS
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aiGroup
2006-09-01
Moscow International Travel Workshop
ICreativeMinds
2006-09-01
IndiaTravelMart (ITM
re-DISCOVER the Caribbean
2006-09-02
re-DISCOVER the caribbean Show
3B Global Ltd (United Kingdom)
2006-09-05
HospitalityAfrica 2006
HSMAI
2006-09-06
HSMAI's Affordable Meetings National
Silver Shows
2006-09-06
Travel Trade Canada
Silver Shows
2006-09-07
Travel Trade Canada
Silver Shows
2006-09-08
Travel Trade Canada
2006-09-10
TourismAfrica2006
NPMA
2006-09-12
International Bed Bug Symposium
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FEATURED BOOK
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A Hotel Is a Funny Place by Shelly Berman
A very funny look at hotels from a guest's perspective. A must read for hoteliers that want a shot of reality.
...more
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