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INSIDE VIEW
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Case Study: Grupo Posadas - How Prometeo Turned Every Guest Experience into a Fiesta! - By Rob Rush
The following case study of our work with Grupo Posadas S.A. de C.V. Mexico, one of the most respected hotel companies in Mexico and Latin America, captures the potential for a traditional 'mystery shopping' program to transcend a simple site inspection and scoring summary. ...more
Energy Costs Surge - Shock Absorbed By Revenue - By Robert Mandelbaum
Throughout 2005 we all heard the news of oil prices lingering above $50 a barrel and gasoline exceeding $3.00 a gallon. For long-term lodging industry participants, vivid memories of the gas lines and high inflation of the 1970s resurfaced. Understandingly, hotel owners and operators feared that a fall off in travel would cause occupancy to decline, and rising utility costs would kill profits. ...more
Purchasing Dollar vs. Food Cost Percentage - By Joe Dunbar
One way to increase awareness of food cost control problems and opportunities is to assign a greater weight to significant ingredients and recipes. It is very difficult to have a meaningful discussion about a tenth (using food cost as a percentage of sales). In fact, I find many huge problems overlooked in operations with a singular focus on food cost percentage. ...more
Yield Curve Buzz - What's it all about and what does it mean for real estate lending? - By Maia Katz
The yield curve and latest inversion has lenders, analysts, and economists wondering what lies ahead. A brief analysis of the yield curve and the effects of increasing demand for long-term bond will help explain the December 2005 inversion. ...more
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FEATURED SITE
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HotelWeather.net
Display and distribute a customized single-page local weather forecast throughout your establishment - free. Simply register and start receiving a PDF Weather Report personalized for your hotel and localized for your US ZIP code area.
...more
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FEATURED SUPPLIER
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White Lodging Services
Established in 1985, White Lodging Services is a fully integrated hotel ownership, development and operating company - a recognized leader that has defined and cultivated the ability to achieve consistent, sustainable growth among mid-to large-scale hotels throughout the country.
...more
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FEATURED MAGAZINE
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 Employee Benefit Adviser Is the magazine designed especially for brokers and benefit advisers.
more info
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MARKET RESEARCH
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Couples and Travel - US
This report addresses the travel habits and attitudes of American couples, on topics such as travel preferences and planning; foreign and domestic travel; rental cars; lodging; and air travel. Because this time is a precarious one for the travel industry, it is especially important for supplies to understand the changing behavior of leisure travelers. With the information and analysis in this report, suppliers will be prepared to make sound business judgements in a rapidly evolving market.
...more
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HEADLINES
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Most viewed headlines this past week at Hotel News Resource. Click on the title to read.
Going Beyond RevPar To Determine Value - By Steve Rushmore
Hoteliers and the Union: Better Pay and Benefits May Not Be Point of Contention
Voice over Internet Protocol (VoIP) - From an Hotelier's Perspective - By Sachin Suri
Revenue Management issues to be debated by Delta, Ritz Carlton, Dollar Thrifty, JetBlue, Mandarin Oriental Hotels, Hyatt International, Holland America Line and many more.
London GMs score with bonuses - By Christopher Mumford
Rule 1 - Diversification and Real Estate Investment Trust - By By Jerry Cedicci & Robin Trehan
Experts: Chains Leave 'Group' Money on the Table
One-Screen vs. Multi-Step Booking Engine for Your Hotel Website - By Max Starkov and Jason Price
Hotel HDTV: The Picture is Getting Clearer - By Dave Bankers
Marriott Names David A. Rodriguez Executive Vice President, Human Resources
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UPCOMING INDUSTRY EVENTS
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Questex
2006-06-26
Incentive Travel Exchange
2006-06-26
Menu Boot Camp
HSMAI Asia Pacific
2006-06-27
Revenue Management Special Interest Group (SIG) Strategy
AH&LA
2006-06-27
Summer Summit
Guangzhou Huazhan Exhibition Co., Ltd
2006-06-28
HOSFAIR Guangzhou 2006
Great Hotels Organisation
2006-07-03
Meeting & Incentive Forums
International Institute for Peace through Tourism
2006-07-15
Tourism-Agent for Peace?
NBTA
2006-07-16
NBTA Annual Convention 2005
Exhibitions and Trade Fairs Pty Ltd
2006-07-23
ICTF 2006 - International Catering Trade Fair
HSMAI
2006-07-24
World Quest - New York
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FEATURED BOOK
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Performance Drivers : A Practical Guide to Using the Balanced Scorecard
The concept of the Balanced Scorecard, first introduced by Kaplan and Norton in a Harvard Business Review article in 1992, enables managers and company leaders to implement a successful performance measurement plan which incorporates both financial and operational concerns. It gives managers a fast, comprehensive view of the business, allowing them to focus on critical areas and drive the organization's strategy forward. Today, numerous large consultancies and their large, multinational clients are using the Balanced Scorecard as a method of performance measurement and a performance driver. This guide shows managers how to apply the Balanced Scorecard, enabling them to view several areas of performance simultaneously—a requirement in today's complex organizations.
...more
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