Strings can be pulled on hotel-review sites
Until a few months ago, Neha Shah of Holly Springs, N.C., trusted the hotel reviews she found at online sites such as tripadvisor.com. After all, they came from fellow travelers such as herself. ...more

Gomez Performance Index For Hotels: February 15, 2006 - March 15, 2006
Since February, several of the hoteliers in the bottom half of the response time benchmark made significant improvements. ...more

You got web site traffic? Now turn those visits into dollars - By Keith Paulin
I see all kinds of wild figures thrown around from 0.5% to 20.0% of site visitors that book then and there; this is broadly referred to as the conversion factor. I'm not going to tell you what it should be for your web site because I don't believe in it. ...more

The Online Fear Factor
Phishing and keylogging and fraud. Oh, my! ...more

Online Travel Agencies Continue to Outpace Hotels in Online Booking
Booking Hotels Online Up, Consumer Satisfaction With the Experience Down, New Keynote Study Reports ...more

The Race to Improve Search Engines - and Their Business Models
Consumers these days swim in an alphabet soup of digital devices -- PCs and PDAs, DVRs and iPods, MP3 and DVD players. And each device delivers a host of programming that is not easily enjoyed on the others. Try reading a blog on your iPod or watching The Sopranos on your Blackberry. ...more

Online Travel Stocks Stranded
The skies have been anything but friendly lately for online travel stocks. ...more

Building a Blog Strategy in Hospitality - By Jason Price and Max Starkov
Grow Customer Relationships and Direct Online Revenue ...more

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Lapland Hotels of Finland Selects MICROS for Next Generation Enterprise Solution
MICROS Systems, Inc. (NASDAQ:MCRS) , a leading provider of information technology solutions for the hospitality industry, is pleased to announce that Lapland Hotels has selected myfidelio.net and the OPERA Enterprise Solution as its next generation technology solution for its 9 unique resort hotels in Finland. ...more

Intercontinental Hotels Group Expands Wireless Reservation Capability Across Its Seven Brands
Guests of IHG brand hotels can now book reservations and get hotel directions using virtually any wireless device. ...more

Hyatt Hotels & Resorts Selects Cendyn E-Concierge Product For Global Use
Unique Program Allows Customers To Interactively Book Services At Hyatt Hotels Worldwide ...more

Best WiFi Hotels 2006
It's been more than a year since our last investigation of hotels with the Best and Worst WiFi concoctions. What has changed since then is that most hotels have now jumped on the WiFi bandwagon, so most hotels have 'some' sort of WiFi solution. The question is what is that solution, and is it any good? ...more

Certain Software Announces Impressive Customer Wins and Company Growth for the Year Ending February 2006
Company Sees 119% Growth in Customer Base; Stanford University, Hartford Life Insurance and Harte-Hanks Headline New Organizations Utilizing Register123(TM) ...more

Why Are Most Business Centers Not Profitable? - By Sergio Laurant
The 2 Minute Guide to Managing a Successful Business Center ...more

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